Privacy Policy

This Privacy Notice (“Notice”) explains how DTK Group (“DTK”, “we”, “us”, or “our”) collects and uses personal data in connection with this website.

DTK Group is the data controller responsible for the personal data collected about you when you interact with us via this website.

By visiting our website(s), we may collect certain information about you, including your IP address and other technical data. If you complete a form or contact us, we may also collect further personal data as provided by you.

What Personal Data We Collect

We may collect the following personal information:

• Full name, email address, phone number, job title, and postal address

• Information you submit through web forms or direct communication

• Your computer’s IP address and device/browser details

How We Use Your Personal Data

We process personal data in line with the UK GDPR and Data Protection Act 2018, and only where:

• We have your consent

• It’s necessary for a contract or to take steps before entering into one

• We have a legal obligation

• We have a legitimate business interest (e.g. improving services)

We may use your data to:

• Respond to your enquiries or requests

• Send you information you have asked for

• Provide updates on DTK Group services or events

• Process job applications or training interest via DTK Academy

• Ensure quality and training standards in customer service

• Conduct internal analysis and improve our services

• Carry out market research

Data Storage and Retention

Your personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, unless longer retention is required by law or for legitimate business purposes. All data is stored securely and access is restricted to authorised personnel only.

If we transfer your data outside the UK, we will ensure suitable safeguards are in place as per data protection legislation.

Security

We maintain appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies and similar tracking technologies to enhance your user experience. These tools may collect information such as your IP address, browser type, operating system, and your navigation across our website.

For more information, see our Cookie Policy.

Your Data Rights

You have the right to:

• Access your personal data

• Request rectification or erasure

• Object to or restrict data processing

• Withdraw consent at any time (where applicable)

• Lodge a complaint with a data protection authority

To exercise your rights, please contact us at [info@dtkgroup.co.uk].

Who We Are

DTK Group
Registered office: [Insert DTK’s Registered Address]
Company No: [Insert Company Registration Number]
Email: info@dtkgroup.co.uk
Phone: [Insert DTK Phone Number]

Cookie Policy

 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering preferences, collecting analytics, and offering relevant content.

Why We Use Cookies

DTK Group uses cookies to:

• Improve website functionality and performance

• Remember user preferences

• Collect anonymous usage statistics

• Enable basic marketing and tracking features

Types of Cookies We Use

Cookie Preferences

You can control your cookie settings at any time using your browser settings or cookie banner when visiting the site. Please note that disabling essential cookies may affect website functionality.